Terms and conditions.

1. Who these terms are with

These terms are an agreement between you, or the company you are acting for, and [Legal entity name], [registered address]. In this document “we” and “us” mean that company, “you” means you, and “Mosaic” means the software and any hosted service we provide with it.

By taking a licence, creating an account or installing the software, you accept these terms. If you are accepting on behalf of a company, you confirm you are allowed to.

2. The licence

We grant you a non-exclusive, non-transferable, revocable licence to install and use Mosaic for your own business, for as long as your licence is valid and you keep to these terms. The tier you are on sets the limits — seats, schedules, published pages and so on — and those limits are part of the agreement.

Mosaic is licensed, not sold. We and our licensors keep all intellectual property in it. Nothing here transfers ownership of the software to you.

[If any component ships under a separate open-source or source-available licence, name it here and say which terms win where they conflict.]

3. Your systems and your data

You keep everything you own. The data Mosaic reads from your systems, the models and reconciliations you build, and the results they produce are yours, and we claim no rights over any of it.

Where you run Mosaic on your own infrastructure, that data never reaches us and we take no responsibility for it; securing those systems, and being allowed to connect Mosaic to them, is yours to arrange. What a self-hosted installation does send us is set out in the Security privacy policy, and it is three items.

4. What you may not do

• Resell, sublicense, rent or host Mosaic as a service for anyone else.
• Reverse engineer, decompile or work around any licensing, metering or tier limit, except as far as the law says you may.
• Remove or obscure any notice of ownership.
• Use it to break the law, or to process data you are not entitled to process.
• Share a single licence across more companies than it was issued to.

5. Free tier, fees and renewal

The free tier is free, and you do not need to give us a payment method to use it. It is limited in shape rather than in throughput: sources, drivers and the runs you start yourself are never counted, and what is bounded is how much may exist — two reconciliations, one person, one workspace, and no scheduled runs.

Paid tiers are billed [monthly or annually, in advance] in [currency], excluding tax. They renew automatically for the same period unless cancelled before the renewal date. [State the refund position.] Prices can change, and we will give at least [notice period] before a change affects you.

6. Availability and support

Where you host Mosaic yourself, availability is yours — it runs on your machines and does not depend on ours, including when a licence check-in cannot reach us.

For any hosted service we provide, [state the availability commitment and the support response times, or say plainly that none is committed on this tier].

7. What we promise, and what we do not

We will provide Mosaic with reasonable skill and care. Beyond that, and as far as the law allows, it is provided as is: we do not warrant that it will be free of defects, that it will run without interruption, or that it will fit a particular purpose you have in mind.

Mosaic reports what your systems tell it. It is a tool for finding and explaining differences, not a substitute for your own controls, audit or professional advice, and decisions you take on the strength of what it reports remain yours.

8. Liability

Neither of us limits liability for anything that cannot be limited by law — death or personal injury caused by negligence, and fraud.

Subject to that, we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss. Our total liability under this agreement is limited to [the fees paid in the 12 months before the claim, or a stated sum].

[Check this clause against consumer law if you sell to individuals.]

9. Suspension and termination

You can stop using Mosaic at any time. Either of us may end this agreement if the other breaks it materially and does not put it right within [period] of being asked.

We may suspend an account that is being used in a way that breaks section 4, threatens our service or other customers, or is unpaid after [period]. Where we can, we will tell you first.

When the agreement ends your licence ends and you must stop using the software. Data held in a self-hosted installation stays with you and is yours to keep or delete. Data in any hosted service is deleted within [period], unless we are required to keep it.

10. Changes to these terms

We may update these terms. If a change materially affects you we will give at least [notice period], and continuing to use Mosaic after that means accepting them. If you do not accept, you may end the agreement and we will refund any period paid for and not used.

11. General

If a clause turns out to be unenforceable, the rest stands. Not enforcing something once does not waive it. You may not transfer this agreement without our written consent; we may transfer it as part of a sale of the business. Nothing here creates a partnership or makes either of us the other's agent.

12. Governing law

This agreement is governed by the law of [jurisdiction], and the courts of [jurisdiction] have exclusive jurisdiction over any dispute. [If you sell to consumers in the EU, their local law and courts may apply regardless of this clause.]

13. Contact

legal@getdatamosaic.com, or [registered address].